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RCM Glossary

Accounts Receivable Days (A/R Days)

Reviewed by the ImmediCare RCM team Updated 4 min read
Quick answer

A/R days measures how long, on average, it takes a practice to collect payment after a service is billed. Formula: total accounts receivable divided by average daily charges. The MGMA benchmark range is 30–40 days; above 50 signals a revenue cycle problem worth auditing.

Benchmark
30–40 days (MGMA); best-in-class under 30
Formula
Total A/R ÷ average daily charges
Warning level
50+ days
Review cadence
Monthly, alongside the aging report

What does A/R days actually tell you?

A/R days converts your entire receivable balance into one intuitive number: how many days of revenue are sitting uncollected. It is the practice's cash-flow thermometer. When denials rise, follow-up slips, or the front desk stops collecting at check-in, A/R days is where it shows up first — usually a month before the bank balance feels it.

How do you calculate days in A/R?

Take total A/R and divide by average daily charges. Compute average daily charges over a trailing 90 days so one big surgery week does not distort the figure.

Worked example: total A/R is $310,000. Gross charges over the last 90 days were $810,000, so average daily charges = 810,000 ÷ 90 = $9,000. A/R days = 310,000 ÷ 9,000 = 34.4 days — comfortably inside the benchmark range.

Common mistake: leaving credit balances in the numerator. A practice with $40,000 in unworked credits can report 30 A/R days when the true figure is 35. Strip credits out, and while you are at it, work them — unrefunded patient credits are a compliance liability, and overpayments from Medicare must be returned within 60 days of identification.

What counts as a good A/R days number?

MGMA data puts well-run practices at 30–40 days, with best-in-class operations under 30. Specialty and payer mix move the goalposts: a primary care office with heavy commercial insurance should sit near the bottom of the range, while a practice with significant workers comp or personal injury volume will legitimately run higher.

The trend is the real signal. A practice that drifts from 36 to 44 over two quarters has a process leak — rising denial rate, unworked clearinghouse rejections, or follow-up staff stretched thin. Your aging report tells you exactly which bucket the drift is coming from.

How do you bring A/R days down?

  1. Fix the front of the funnel. A higher first-pass resolution rate is the fastest structural fix — claims that pay first try never age.
  2. Work denials within 7 days. Every week a denial sits, appeal deadlines burn down. Use the appeal deadline calculator so nothing times out.
  3. Collect patient responsibility at the visit. Patient balances collected at check-in have close to 100% yield; statements mailed later collect a fraction of that.
  4. Split A/R by payer monthly. One slow payer often accounts for most of the drift, and that conversation belongs with the payer rep, not the billing team.
Insider tip: set a hard rule that no claim reaches 30 days without a status check. Payers rarely volunteer that a claim is "pended for review" — you find out by asking, and 30 days is when asking is still cheap.

Frequently asked questions

MGMA benchmarking puts a healthy range at 30–40 days, varying by specialty and payer mix. Under 30 is best-in-class. Consistently above 50 days means cash from January visits is not arriving until March, and usually points to denials, slow follow-up, or unworked rejections.

Divide total outstanding accounts receivable by average daily charges (gross charges for the last 90 days divided by 90). Example: $310,000 in A/R with $9,000 average daily charges gives 34.4 A/R days. Run it monthly and trend it; the direction matters more than any single month.

Exclude credit balances when you calculate, or at least calculate both ways. Credits artificially lower total A/R and can hide a worsening trend. Many PM systems net credits automatically, which is one reason two reports from the same system can disagree.

Not always. A payer mix heavy in workers comp, personal injury, or slow state Medicaid programs naturally runs longer. That is why you should benchmark against your own specialty and split A/R days by payer before blaming the billing team.

IC

Reviewed by the ImmediCare Solutions RCM team

Certified billers and coders handling claims across 50+ specialties nationwide. This entry is reviewed against current payer policy and CMS rules. Last review: Jul 5, 2026.

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